Privacy Policy

Your Trust, Our Responsibility

Welcome to KABOOL ESSENTIALS! We’re your trusted partner for premium kitchen and home accessories, and we take your privacy as seriously as you do. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website, make a purchase, or interact with our services. Let’s keep things transparent and jargon-free!

Quick Summary

• We Never Sell Your Data: Your trust is priceless.
• Transparent Practices: Clear explanations, no hidden clauses.
• Your Control: Update, delete, or access your data anytime.
• Security First: Industry-standard safeguards for your information.

1. What Information Do We Collect?

We gather information to improve your shopping experience and fulfill orders. Here’s what we collect:

A. Information You Provide

• Account Creation: Name, email, password, shipping/billing address.
• Checkout: Payment details (processed securely via Stripe/PayPal), phone number.
• Newsletters: Email for updates (opt-out anytime).
• Reviews: Product feedback and ratings.
• Customer Support: Queries submitted via email, chat, or contact forms.

B. Automatically Collected Data

• Cookies: Small text files to remember your preferences (e.g., cart items, language).
• Device & Usage Data: IP address, browser type, pages visited, purchase history.
• Analytics: Data via Google Analytics to improve site performance.

2. How Do We Use Your Information?

Your data helps us serve you better. We use it to:

• Process orders, send tracking updates, and handle returns.
• Personalize recommendations (e.g., “You might also like…”).
• Send promotional emails (only if you opt in).
• Improve website design and user experience.
• Prevent fraud and comply with legal obligations.

3. Who Do We Share Your Data With?

We never sell your data to third parties. We only share it with trusted partners to run our business:

• Payment Processors: Stripe, PayPal (for secure transactions).
• Shipping Providers: FedEx, DHL, or local couriers (to deliver orders).
• Marketing Tools: Mailchimp (for newsletters), Google Ads (retargeting).
• Legal Compliance: If required by law (e.g., court orders).

4. How Do We Protect Your Data?

Your security is our priority. We use:

• SSL Encryption: All data transmitted is encrypted.
• PCI Compliance: Secure payment processing.
• Regular Audits: To fix vulnerabilities.
• Limited Access: Only authorized staff handle sensitive data.

5. Your Rights & Choices

You’re in control! You can:

• Access/Update Data: Edit your account details here.
• Delete Account: Request via email (support@imherbalpharma.com).
• Unsubscribe: Click “Unsubscribe” in any marketing email.
• Opt Out of Cookies: Adjust settings in your browser.

Note: Deleting your account may affect order history and returns.

6. Cookies & Tracking Technologies

What Are Cookies?

Cookies are tiny files stored on your device to:

• Keep you logged in.
• Remember cart items.
• Analyze site traffic.

Types We Use:

• Essential Cookies: Required for site functionality.
• Analytics Cookies: Track page visits and user behavior.
• Advertising Cookies: For personalized ads (opt out via AdChoices).

7. International Data Transfers

We operate globally, so your data may be processed outside your country. Rest assured, we use GDPR-compliant tools (e.g., EU-US Privacy Shield-certified providers) to safeguard transfers.

8. Children’s Privacy

Our website is not intended for children under 13/16 (based on your region). If we discover accidental data collection, we’ll delete it immediately.

9. Updates to This Policy

We may update this policy occasionally. Changes will be posted here, with a prominent notice on our homepage.

10. Contact Us

Questions? Reach out!

• Email: privacy@imherbalpharma.com
• Phone: +91 9917842327

Detailed FAQ Section

Q1: How long do you keep my data?

We retain data as long as needed for order processing, legal compliance, or business purposes (typically 3-7 years for tax records).

Q2: Can I shop anonymously?

Yes! Use guest checkout, but note that we’ll still collect transaction details.

Q3: What happens if there’s a data breach?

We’ll notify you and authorities within 72 hours, per GDPR guidelines.

Q4: Do you use AI or automated decision-making?

No. All decisions (e.g., fraud detection) involve human review.

Q5: How do I report privacy concerns?

Email privacy@imherbalpharma.com. We take all reports seriously.

Legal Compliance

This policy complies with:

• GDPR (EU General Data Protection Regulation).
• CCPA (California Consumer Privacy Act).
• PIPEDA (Canada’s Privacy Law).
• Other Regional Laws: Contact us for specifics.

Examples of Data Use

• Personalization: Showing you recently viewed items.
• Fraud Prevention: Blocking suspicious login attempts.
• Delivery Notifications: SMS/email updates about your order.

Third-Party Services

We use:

• Google Analytics: Tracks site traffic (opt out here).
• Facebook Pixel: For ad retargeting (manage preferences in Facebook settings).
• Shopify/WooCommerce: Order management (view their policies here).

Your Consent

By using our website, you agree to this Privacy Policy.